Free Shipping

Orders over £40 are eligible for free shipping within the UK. If you choose free shipping it will be sent with Royal Mails Tracked 24hr service.

Dispatch Time:

  • Orders are dispatched the same day if ordered before 1pm Monday to Friday. Any orders placed after 1pm are dispatched the next working day. If your order is placed after 1pm on Friday it will be dispatched the next working day which is Monday. Please bear this in mind when ordering over weekends.

  • Please remember that Bank Holidays are NOT working days, orders will not be collected by courier services on these days, and they will dispatch the following working day.

Delivery Time:

  • Tracked 24hr aims to deliver the next day (after dispatch), fully tracked with Royal Mail. Please note that next day is Royal Mail’s delivery aim. Although it will usually arrive next day please allow 1-2 days for the order to arrive. 

  • Tracked 48 Aims to deliver 2 days after dispatch, fully tracked.

  • If you are on UK Channel Islands, Guernsey or the Isle of Man please bear in mind that although delivery is still charged at UK prices, Royal Mail tracked 24 and tracked 48 services will likely take an extra few days.

International Orders:

  • International delivery times are country-dependent but estimations are 4-7 working days. Please note, as the importer of goods into your country you are responsible for any customs fees and taxes. These are NOT covered by us, please do your research before ordering. We do not accept returns for international orders.
  • If your order is returned to us by customs we can refund you for the cost of the goods however, the shipping is non-refundable. If the goods are seized by the customs authority in your country you will not be eligible for a refund, make sure that you know the legal status of these products in your country, as the importer this is your responsibility.

Returns Policy

  • Due to the nature of these goods we do not accept returns. But if a product is faulty we may send replacements. If you would like to exchange any unopened products because they are not right for you we may offer this. Please note that in this instance the return cost will be your responsibility.

  • Please be sure of your order before placing it. If you would like to cancel it please get in touch via email ASAP. However, please note Once you have hit the ‘place order’ button, we may not be able to make any changes or cancellations. The team are working around the clock to get orders out on time. It is not always possible we will be able to cancel your order after you have hit ‘place order’.

  • We are not responsible for errors with your delivery address, If goods are undeliverable due to an error in your shipping address and thus, make their way back to us, you may be eligible for a refund. However, this will not include the original postage and packaging costs. If you would like you