Who we are
Snus Boys is operated by SB Distro Ltd. Our website address is https://snusboys.co.uk.
If you have any questions regarding this Privacy Policy or your personal data, you can contact us:
Email: [email protected]
Trading Address: 128 City Road, London EC1V 2NX
Information we collect
When you place an order, create an account, contact us or use our website, we may collect:
- Name
- Billing and delivery address
- Email address
- Telephone number
- Payment information (payments are processed securely through third-party payment providers and we do not store full card details)
- IP address
- Device/browser information
- Order history
- Website usage information via cookies and analytics tools
How we use your information
We use your information to:
- Process and fulfil orders
- Provide customer support
- Send order updates and account notifications
- Improve our website and customer experience
- Prevent fraud and unauthorised transactions
- Meet legal and regulatory obligations
- Send marketing communications where consent has been given
Legal basis for processing
We process personal data under one or more of the following lawful bases:
- Performance of a contract (to fulfil your order)
- Legal obligations
- Legitimate business interests
- Customer consent where applicable
Sharing your information
We may share information with trusted third parties where necessary, including:
- Payment providers
- Delivery providers
- Fraud prevention services
- Website and hosting providers
- Analytics providers
We only share information required to provide services and operate our business.
Data security
We take reasonable technical and organisational measures to protect personal data against unauthorised access, misuse, loss or disclosure. This includes secure website connections, restricted system access and security monitoring.
Data retention
We retain personal information only for as long as necessary for business, legal, tax and security purposes.
Your rights
Under applicable data protection laws you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your information where applicable
- Object to processing
- Request transfer of your information
- Withdraw consent where consent is relied upon
To make a request please contact:
Complaints
If you have concerns regarding how your personal information is handled, please contact us first and we will attempt to resolve the issue.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).
Cookies
Our website uses cookies to improve website functionality and customer experience. By using our website you agree to our use of cookies in accordance with this policy.
Changes to this policy
We may update this Privacy Policy periodically. Any changes will be published on this page.
Visitor comments may be checked through an automated spam detection service.